Vpro Travel

Tour Confirmation:
All tours and service bookings must be confirmed by VPROTRAVEL by e-mail or fax.
Address: No.179B/189 Nguyen Ngoc Vu str., Hanoi City
E –mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tel: +84 4 988619126
Fax: +84 4 35582460

Payment and deposit:
A deposit of 50usd per person is payable to your travel consultant within 10 days of confirmation, to secure a booking. A further deposit may be required by the airline, tour operator, cruise line or other principal. The balance is payable 25 days before your departure or immediately on confirmation if booked within this period.

The method of the payment:
You can choose pay by bank transfer or by the credit card.
- If you choose to pay by bank transfer, all bank services charge will be paid by you.

BANK DETAILS:

Cancellation policy for FIT:
    If you cancel or terminate your travel booking with us at any time after confirmation, it will attract a 50usd per person cancellation fee.
    If you cancel from 25 to 15 days before your departure, 35% of total fee will be charged
    If you cancel late 15 - 05 days before your departure, 75% of total fee will be charged.
    If you cancel late 05 days before your departure or no-show, 100% of total fee will be charged.

Cancellation policy for GIT:
Base on the cancellation policy of the hotel, the cancellation policy for GIT will be applied for each group. We will advise you on e-mail once the booking is confirmed.